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Jurllyshe Order Tracking

Enter your order id or tracking number and click Track Order to get the package information.Forget your order number? Log in to your account to check details, or send email to customer@jurllyshe.com.

Please enter your order id or tracking number.

FAQS

What is my order number?

After placing an order, you will receive a confirmation email from us, in which you will find your correct order ID, i.e. your order number. It's usually beginning with 2A or 1A.

Why can not I _track my order?

If the number surely belongs to us, please check it later since there might be a processing time after the order is placed.

How long does the processing time?

The processing time usually takes 3-7 days (excluding weekends and holidays) but sometimes probably longer due to special reasons. Once the processing time is done and the package is shipped out, an email and message including your _tracking number will be sent to you automatically.

Why does my _tracking number have no update?

If your package is in transit, please don't worry since the update sometimes may have delay. If the logistics information has no update over one week, you can email us to get help.

Why don't I receive my package when the logistics says it is delivered?

Please check the correctness of your order's address. If the logistics information shows delivered, sometimes you may receive it later, which is not a rare case due to the time delay between network and reality. Additionally, you can also reach out to package's carrier for more details.

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